Help center

We’re here to support you—24/7. Whether you’re placing your first order or managing ongoing shipments, our Help Center is your go-to resource for fast answers and reliable assistance.

Orders
Track your orders, manage order history, and receive real-time updates on processing and delivery. Need help with a bulk or custom order? Our support team is ready to guide you step-by-step.

Payments
We offer secure and flexible payment options tailored for B2B transactions. Get support for invoicing, payment confirmation, and transaction tracking anytime you need it.

Shipping & Logistics
From local pick-up in New Jersey to international container shipments, we manage logistics with precision. Find information on shipping times, customs documentation, delivery methods, and more.

Returns & Claims
Facing an issue? Easily report product discrepancies or delivery issues. Our team works quickly to resolve problems and ensure your business runs smoothly.

24/7 Support
Have a question at midnight or on the weekend? Our global support team is available 24/7 via live chat, email, and support tickets. We’re committed to helping your business succeed at every stage.